Takeout options are an increasingly important source of revenue for restaurant operators, with 60 percent of consumers recently surveyed by Technomic saying they purchase takeout at least three times per month.
In a release, Technomic Vice President Joe Pawlak says, "In many cases consumers do not view takeout orders as a part of the same consideration set as food purchased to be eaten in the dining room or onsite. Operators have a real opportunity to gain an advantage if they can respond to consumers' needs for convenience, accuracy and food quality."
The company noted operators worried that takeout sales could cannibalize dining room traffic can rest assured, as 53 percent of consumers who recently purchased takeout said that if they had not done so on that occasion, they would most likely have made food at home and not purchased from a foodservice operator.
In order to help restaurant operators, suppliers and others aligned with the foodservice industry better understand consumer behavior, preferences and attitudes regarding takeout, Technomic has developed the Canadian Takeout and Off-Premise Dining Consumer Trend Report.
Findings include: -About 61 percent of consumers also say that they are willing to pay more for takeout packaging made with sustainable materials. Trends toward sustainable, recyclable materials for takeout containers are taking shape at several major restaurant brands on the chain level. -About half of consumers surveyed agree that their takeout occasion could be ruined by any of several mishaps: leaking food or liquids (56 percent), deterioration of food taste or freshness (49 percent), food that doesn't stay hot or cold (46 percent) or missing condiments (32 percent). -Boxed meals, value meals and snacks stand out as leading take- out options for limited-service restaurants, while full-service restaurants are promoting family dining options.
For the purpose of this report, takeout includes any food or beverage purchased at a restaurant or other foodservice location and eaten elsewhere, including items ordered for carryout or delivery and grab-and-go items.
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Takeout options are an increasingly important source of revenue for restaurant operators, with 60 percent of consumers recently surveyed by Technomic saying they purchase takeout at least three times per month.
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