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STARBUCKS – Can little instant packets bring big sales?

March 18, 2009

Can neat little packets of finely ground coffee revitalize a company? Time will soon tell. Starbucks’ new instant coffee may reinvent the category as the company claims. But on the other hand, it could also just further water down the company’s focus on its somewhat diminished core retail business.

Our recent article on the new product got considerable attention, leading me to believe that plenty of other people are wondering too.

The very good branding blog Brand Autopsy has a very interesting take on Starbucks instant, and also astutely points out that “instant” coffee isn’t entirely new for the Seattle coffee empire – it’s been used in several products the company has been selling for years.

The change with the company’s new VIA brand is how the company is positioning the product – as a new take on the age old instant-coffee technology, which most people view as sort of a necessary evil … java when you can’t properly make a “real” cup of joe.

But is it a good move for the company? It comes after a sharp decline in its core retail store business. Maybe Starbucks is extending itself too far by dabbling in instant coffee?

Or maybe the new product is just the kind of jolt the company needs to perk them up? I guess we’ll just just have to see.

And regardless, it’s certainly interesting from a packaging standpoint. It’s clever application of packaging to differentiate the product from its competitors, which typically sell similar products in cartons, cans, or jars. And from a practical standpoint, the VIA packets give the consumer nice, pre-measured portions that facilitate the proper ratio of coffee to water – vital to the flavor that’s so important to serious coffee fans.

I’ve found some interesting things on the new product, which I think you’ll find interesting — a catchy video done in Starbucks usual stylish, hip manner. It certainly makes a pretty good case that the company’s new instant is a logical addition to the brand.

After that is a video in which a Brit coffee connoisseur takes a look at the packaging and gives the coffee a whirl. His reaction jibes with what I’ve seen serious coffee drinkers say about Via instant.

And that certainly bodes well for the new product. Take a look for yourself:

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Posted by David Bellm on March 18, 2009 | Comments (5)
Industries: Packaging Concepts

January 3, 2010
In response to: STARBUCKS – Can little instant packets bring big sales?
Aija Osis commented:

Love the instant coffee....especially for making iced coffee...great stuff...


April 1, 2009
In response to: STARBUCKS – Can little instant packets bring big sales?
David Bellm commented:

Thanks for stopping by AlexAxe. Good to have you here!


March 24, 2009
In response to: STARBUCKS – Can little instant packets bring big sales?
AlexAxe commented:

Greatings, Thank you! I would now go on this blog every day! Have a nice day AlexAxe


March 23, 2009
In response to: STARBUCKS – Can little instant packets bring big sales?
David Bellm commented:

Good to hear, you like it, Dwight. I love Starbucks coffee too. I drink lots of it, but I have to confess I still haven’t tried the instant. I promise I will very soon. (I’d try it right now, but I don’t have any half & half – so it wouldn’t be a fair comparison to how I usually take regular SB -- tomorrow). As for my “cynic” side, I’m really not as cynical as I sound. I just feel that as a journalist (and Packaging Digest’s web editor) it’s my job to raise questions – get people talking, start debate. I think that’s one of the more important roles a blogger can play. Thanks for your thoughts, Dwight – I appreciate the input!


March 21, 2009
In response to: STARBUCKS – Can little instant packets bring big sales?
Dwight commented:

I had a similar reaction to the instant Starbucks. I like it better than the one they make in the store, in fact. And I like that I can make iced coffee with the water soluble instant. Is David Bellm an average joe or an expert? Is he with Package Design? I think Starbucks has a hit on its hands. So there, cynics!

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